Frequently Asked Questions

Yes! Below are the major insurances we take. If you do not see your provider, send us a message or call us at (409)727-6400.

• Aetna
• Beacon Health
• Blue Cross Blue Shield
• CIGNA
• Humana
• Integrated Behavioral Health
• Magellan
• Meritain
• Molina
• United Behavioral Health

We do not accept Medicare.

We accept all Medicaid programs.

Most therapy services are covered by insurance and the only cost to the individual will be the co-pay. If you would like to know what your co-pay would be, please call the number on the back of your insurance card.

If you are currently uninsured, please call our office at (409)727-6400 for more information.

You will need to bring your I.D. and insurance card if you have insurance.

If you are a guardian that is not the parent, you will need to bring proof of guardianship.

If the parents of a child client are divorced, you will need to bring in a copy of the divorce decree showing that both parents have access to the child's records.

During a counseling session, the counselor will collect information about the client including past and present symptoms or problems, assess needs and explore strengths. The counselor and client will also plan for health lifestyle changes, learn and introduce coping skills, and build rapport.

Counseling sessions are typically 45 minutes to an hour long.

Depending on the need, the frequency for a session could be weekly, biweekly, or once a month. Once they have reached a resolve, some clients can schedule a session just for maintenance to ensure they are maintaining a healthy life.

You can expect an objective, professional counselor who is empathetic, open, and willing to help you process and grow.

Usually counselors will not have expectations. However, an open, honest, and mutual respect would benefit the therapeutic process.

Yes, if necessary, the child client will meet with the counselor alone. However, there will be many opportunities for the child and parent to share with the counselor.